Return and Refund Policy

Due to the sensitive nature of our products, we maintain a strict no-return and no-refund policy.

Why This Policy?

Because we deal in baby food and essentials, we cannot guarantee product safety and hygiene once an item has been delivered.

Reselling or accepting returns of such items poses a risk to the health of our youngest clients.

What If I Receive a Damaged or Defective Product?

If your order arrives damaged or defective, please contact our customer service within 1–2 days of delivery.

We will promptly review the issue and provide a suitable resolution.

Exceptions

There are no exceptions to this return and refund policy.

We appreciate your understanding as we prioritize the health and well-being of the babies who depend on our products.

Thank you for choosing Biliand Empire.